Shipping policy

SHIPMENTS

Sardegnavini entrusts shipments within 48H of receiving the order to the main couriers operating in Italy and Europe (FEDEX, SDA, TNT, GLS, BRT).
We use ALVIO by PROPAC packaging, safe and patented for the transport of bottles, which will be delivered directly to your home in total safety.
Shipping costs in Italy are fixed and amount to € 9.95. However, if your order is equal to or greater than 60 €, the shipping costs are free. For shipments to Europe we recommend that you simulate an order and enter your address, in order to have a real estimate of the costs.

DELIVERIES

Deliveries are made on working days, Monday to Friday, mostly from 9 to 18.
To facilitate delivery, if possible, we advise you to indicate an address where someone is always present for collection, for example an office or a shop you trust.
In case you receive a damaged or tampered package or a partial delivery , highlight this anomaly by writing on the delivery document that will make the courier sign the word "RESERVE", later describing the anomaly identified (eg damaged package, wet package).
Then notify customer service of the incident , attaching photos of damage, non-original packaging, etc.

PAYMENTS

Sardegna Vini offers its customers the following payment methods: Credit Card, Paypal and Visa, Visa Electron, Poste Pay and Bank Transfer.

PAYPAL PAYMENTS

PayPal allows you to protect your credit card information thanks to innovative security and fraud prevention systems. Payment is made through the secure server of our partner Paypal via SSL (128 bit). Your card details will not be known to us.

GIFTS
If you want to make a gift to a friend and want to send the package directly to his home, simply enter his address during the procedure payment and indicate that it is a gift. If you also want to insert a ticket with a dedication, please indicate it in the notes of the order. The package will be sent to the shipping address indicated. Obviously, inside the gift package there will be no information relating to the price of the wines (which you can always access from your account).